Terms and Conditions

Course Accreditations

All courses offered by BEG are accredited by reputable awarding organisations regulated by the Office of Qualifications and Examinations Regulation (Ofqual), the UK’s official regulatory body. All our courses are formally recognised and listed on the Regulated Qualifications Framework (RQF), ensuring their level and size meet Ofqual’s standards.

Entry Requirements

Before enrolling in a course, you must carefully review the entry requirements to ensure you meet the eligibility criteria. Where applicable, you must provide supporting evidence, such as certificates or identification documents, for verification. If English proficiency is required, you must either take our English Proficiency Test or submit a recognised certification as proof. Once all requirements are met, you can select a payment plan and complete your enrolment. If you have any questions or are unsure, you may contact our sales team via email, phone, or WhatsApp.

Fee Payments

All course fees must be paid before the course start date according to the selected payment plan. We accept debit/credit card payments and bank transfers. Instalment plans are available for all courses and must be agreed upon at the time of enrolment. All prices include VAT.

Where applicable, the Awarding Organisation Registration Fee must be paid other than the course fee within 20 days of enrolment to ensure timely registration. This requirement will be specified on the course page on our website where relevant.

Once the first payment is made, you enter into a legally binding contract, and the full course and registration fees become payable. Failure to make payments, including missing instalments, constitutes a breach of contract. BEG reserves the right to recover outstanding debt legally. In cases of default (non-payment of fee), additional fees may be applied via a debt recovery agency. Access to course materials and services may be restricted until all outstanding payments are settled.

Instalment Plans

Direct debit is the preferred payment method for instalments. The first instalment is due at enrolment, with subsequent payments scheduled on a fixed date each month. Instalment plans include the awarding body registration fee. Certificates will only be issued upon full payment of the course fee. Late payments will incur a £10 administrative charge per reminder email.

Payment Plan Compliance

If a payment plan is agreed upon, it must be adhered to without exception. Late or missed payments will be considered a breach of contract, and legal action may be taken. Interest and additional charges may apply, and access to services may be restricted until all overdue amounts are settled.

Course Duration and Extension

The maximum course duration is determined by the payment plan you select. If you are unable to complete the course within the maximum time allowed as per the payment plan you choose, you must request an extension and pay the re-registration fee specified on the course webpage to cover system costs; otherwise, your access to our VLE will be temporarily revoked.

Note: The maximum course duration stated refers to the access period provided for completing the course within the agreed timeframe. This does not mean that you cannot continue your course beyond this period. There are no strict deadlines for completion; however, if the maximum duration of two years is exceeded, re-registration with the awarding organisation will be required, along with applicable re-registration fees.

If you do not engage with the course for more than 60 days without prior agreement, your enrolment may be terminated. Any outstanding fees will remain payable, as tuition fees are competitively set to account for fixed operational costs.

Discount Codes

Promotional and discount codes are issued for specific periods and are subject to expiry dates. Only one discount code can be applied per transaction. Multiple codes cannot be combined at checkout.

Course Cancellation and Refunds

You may cancel your enrolment before the course is made available on your VLE  dashboard. Once access is granted, the course can not be cancelled. Refund requests are only valid within 14 calendar days of purchase, provided that the course material or Moodle platform (VLE) has not been accessed.

Refunds for Purchases via Reed

Customers who purchase courses through Reed may cancel their enrolment within 14 days of purchase. If the voucher is redeemed within this period, you acknowledge that course access has begun, and you forfeit the right to cancel or receive a refund.

Enrolment

Upon enrolment, you will receive access to the course via our Virtual Learning Environment (VLE) – Moodle. Learners will be provided with guidance on using Moodle through the BEG Moodle Guide for Students.

Restricted Access

Courses are structured to ensure sequential learning. You will only be able to access one unit at a time. Upon completing and submitting the assignment for a unit, you will gain access to the next unit’s assignment, which must be submitted before progressing further.

Assignment Submission

Assignment submission is mandatory to progress through the course. As all courses are self-paced, there are no strict deadlines. Assignments must be submitted via Moodle. Learners will receive guidance on using Moodle through the BEG Moodle Guide for Students.

Assignment Moderation

All tutor-marked assignments undergo internal verification before results are uploaded on Moodle. If improvements are required, you will receive detailed feedback and sufficient time to amend your work. There is no restriction on the number of resubmissions, provided you demonstrate progress and willingness to improve. Once your assignment meets the requirements, it will be marked as a Pass on Moodle.

Plagiarism Policy

BEG enforces a strict plagiarism policy. Academic misconduct, including plagiarism and unethical use of Artificial Intelligence (AI), will result in termination of enrolment without a refund. Learners must adhere to all plagiarism-related guidelines provided during induction.

Course Transfers

Courses cannot be transferred between categories. In exceptional cases where a transfer is approved, no refunds will be issued. Any new tuition and awarding body fees must be paid in full.

Certification

BEG delivers accredited courses through its affiliated centres. Your certificate may display the name of an affiliated centre rather than Britannia School of Academics Ltd. This does not affect course accreditation, Ofqual recognition, or your statutory rights. A replacement or duplicate certificate will incur a £50 fee.

Courier and Postage Charges

All qualification fees include courier/postage charges for certificate dispatch within the UK only. If a certificate is returned due to an incorrect address provided by the learner, a redelivery fee will be charged.

Updating Learner Records

You must inform BEG of any changes to your details after enrolment, including full name as mentioned on your ID, contact number, email address (personal), and correspondence address.

Data Protection

BEG complies with the Data Protection Act 2018 and the General Data Protection Regulation 2018. It ensures the confidentiality of employees, learners and other users’ information.

Terms of Use

While using our website, VLE, and resources, you must comply with all applicable laws, including the Computer Misuse Act 1990, GDPR 2018, Protection from Harassment Act 1997, Copyright Act 1988, and Telecommunications Act 1984. You are expected to respect the rights of BEG, fellow learners, and staff.

Learner Behaviour

Unethical or inappropriate behaviour towards staff or fellow learners will not be tolerated. This includes threats, abusive language, or harassment via phone, email, or writing. BEG reserves the right to unenrol learners who engage in such conduct. Unenrolled learners will not receive a refund; any remaining instalments must still be paid.

Complaints

For any complaints, concerns, or suggestions regarding our services, please refer to our Complaints Policy. For further details, contact us at; [email protected].